Course curriculum

  • 1

    Advertising department processes

    • Operation of the NOVA program

    • Appointment scheduling and follow up from ORACLE

    • Appointment follow-up in NOVA
  • 2

    Opening of cases of detainees

    • Opening of a detainee case
  • 3

    Productivity report completion

    • Filling out the productivity report
  • 4

    PDF Downloads

    • PROCESSES OF THE DEPARTMENT OF ADVERTISING_Part 1

    • PROCESSES OF THE DEPARTMENT OF ADVERTISING_Part 2

    • PROCESSES OF THE DEPARTMENT OF ADVERTISING_Part 3

    • PROCESSES OF THE DEPARTMENT OF ADVERTISING_Part 4

    • PROCESSES OF THE DEPARTMENT OF ADVERTISING_Part 5

    • REPORT COMPLETION MANUAL

    • PROCESS FOR OPENING A DETAINEE CASE IN ORACLE

    • INTERNAL WORK REGULATIONS
  • 5

    How to transfer a call

    • How to transfer a call