Course curriculum

  • 1

    Course Introduction

    • Welcome

    • Downloadable PDF Reference Sheets
  • 2

    Confidently Navigating MS Teams

    • Chapter Introduction

    • Interface Overview Lesson

    • Interface Overview Quiz

    • Interface Overview Ref. Sheet

    • Productivity Enhancing Clickables Lesson

    • Productivity Enhancing Clickables Quiz

    • Productivity Enhancing Clickables Reference Sheet

    • Commands and Shortcuts Lesson

    • Command Box & Shortcuts Quiz

    • Command Box & Shortcuts Ref. Sheet
  • 3

    Create a Productive Work Environment

    • Chapter Introduction

    • Communicate Your Availability Lesson

    • Communicate your Availability Quiz

    • Communicate Your Availability Ref. Sheet

    • Minimizing Interruptions Lesson

    • Minimizing Interruptions Quiz

    • Minimize Interruptions Ref. Sheet

    • Manage Channel and Chat Interruptions Lesson

    • Manage Channel & Chat Interruptions Quiz

    • Manage Channel and Chat Interruptions Ref. Sheet

    • Prioritize Communication for Select People Lesson

    • Prioritize Comunications for Select People Quiz

    • Prioritize Communication for Select People Ref. Sheet

    • Auto Track a Colleague's Availability

    • Quiz: Autotrack a colleaugues Availability

    • Auto Track Collleagues Availability Ref. Sheet

    • Manage incoming Calls Lesson

    • Managing Incoming Calls Effectively Quiz

    • Managing Incoming Calls Ref. Sheet

    • Auto Translate Multilanguage Chats Lesson

    • Auto Translate Multilanguage Chats Quiz

    • Auto Translate Multilanguag Chats Ref. Sheet

    • LOOP Component the email Slayer Lesson

    • LOOP Component eMail Slayer Quiz

    • Loop Component the eMail Slayer Ref.Sheet
  • 4

    MS Teams as Your Central Work Hub

    • Chapter Introduction

    • Making the Most of Chats Lesson

    • Making the Most of Chats Quiz

    • Making the Most of Chats Ref.Sheet

    • Best Practice Creating Teams and Channels Lesson

    • Best Practice Creating Teams and Channels Quiz

    • Best Practice Creating Teams and Channels Ref. Sheet

    • Preparing for a Productive Meeting Lesson

    • Preparing for a Productive Meeting Quiz

    • Preparing for a Productive Meeting Ref. Sheet

    • Running a Productive Meeting Lesson

    • Running Productive Meetings Quiz

    • Running Productive Meetings Ref. Sheet

    • Post Meeting Review and Close Lesson

    • Post Meeting Review and Close Quiz

    • Post Meeting Review and Close Ref.Sheet

    • Best Practice File Management Lesson

    • Best Practice File Management Quiz

    • Best Practice File Management Ref. Sheet
  • 5

    Enhance Your Productivity WIth Apps

    • Chapter Introduction

    • How to Identify and Add Apps

    • Identifying and Adding Apps Quiz

    • Identifying and Adding Apps Ref. Sheet

    • Plan Your Work, Work Your Plan - Planner App

    • Plan Your Work and Work your Plan Quiz

    • Plan Your Work and Work your Plan
  • 6

    Best Practices, Hints and Tips

    • Edit the Expiry Date of Important Recordings

    • Send A Scheduled Message

    • Send a Priority Chat Message

    • Send a Chat Video Clip - Evidence or Personal Touch

    • Giving Team Members Praise for A Job Well Done